Returns & Exchanges
We want you to be completely satisfied with your Oliver Goldsmith frames, which is why we offer a 14-day return period for all unworn eyewear in its original packaging. Please ensure all security tags remain attached to qualify for a full refund or exchange.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Place the eyewear securely in its original hard case and shipping box, ensuring all cleaning cloths and certificates are included.
Affix the Label
Download and print the prepaid shipping label provided via email and attach it clearly to the outside of your package.
Receive Your Refund
Once our quality control team inspects the returned frames, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing